Privacy policy
Terms and conditions
Politika zasebnosti in varstvo osebnih podatkov veljaza vse uporabnike spletne strani www.decopierre.si(v nadaljevanju: spletna stran), s katero upravlja podjetje Artfasada d.o.o., Malija59E, 6310 Izola (v nadaljevanju: Artfasada).
Personal data controller
The administrator of the personal data provided by the individual is Artfasada d.o.o., Malija 59E, 6310 Izola, their franchise partners and other partners who participate in assembly, service or other forms of services that are necessary for the execution of the business.
Types of personal data and purposes of their collection
The company Artfasada respects and protects the privacy of website users, and processes personal data responsibly and in accordance with the Personal Data Protection Act (ZVOP-1) and Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 on the protection of individuals during processing personal data on the free flow of such data and on the repeal of Directive 95/46/EC (General Data Protection Regulation).
Data about the customer is processed by the controller for the purpose of fulfilling its obligations from the contractual relationship for the purposes of identifying the individual, carrying out transactions, issuing invoices, delivering the product, resolving complaints and others.
The administrator collects and processes personal data of individuals in the case of purchase, registration and consent of the individual to receive e-news. By participating in at least one of the above-mentioned activities, the following personal data will be processed: name and surname, email address, data on residence, country of residence, telephone number, IP address and data on delivery and installation. The company Artfasada needs this data for the needs of communication, preparation and forwarding of real estate offers tailored to the user's interests.
Data about customers is processed by the operator for the purpose of fulfilling its obligations from the contractual relationship for the purposes of identifying the individual, performing transactions, issuing invoices, delivering, assembling or servicing the product, resolving complaints and other customer-related communications.
Based on the individual's consent, the administrator can process personal data for the purpose of preparing and sending customized offers that are of interest to the user. Information is provided through selected communication channels. The transmission of personal data is voluntary and can be terminated by the individual at any time. The data is kept until the consent of the individual is revoked or until the request for data deletion is received.
The controller may process some personal data (name and surname, address, email address, telephone number) for direct marketing purposes and for the purposes of determining customer satisfaction with services or user experience, also on the basis of legitimate interest, if the individual does not object to the said processing.
Data for which Artfasada needs the consent of an individual is processed in accordance with applicable legislation.
For what purposes do we collect data and how do we use it?
Artfasada collects personal data for the following purposes:
• improving the quality of content and functionality of services on the website;
• use for the purposes of completing the purchase (transaction execution, invoicing, product delivery, everything related to the order) and other communication related to the purchase;
• creation of customized offers and notification of offers that are of interest to the user, only through selected channels;
• marketing research, in order to optimize the offer and costs and increase customer satisfaction;
• sending e-news and other advertising material;
• for retargeting with ads on Google, Facebook, Linkedin, Bing advertising platforms;
• resolving complaints.
Your data is carefully stored
The Artfasada company properly stores and protects personal data in electronic form at the company's headquarters. Data processed for the purpose of fulfilling contractual obligations are kept until the fulfillment of all obligations from the contractual relationship, or for a maximum of 5 years after the fulfillment of all obligations, with the expiration of the statute of limitations related to individual claims. In order to meet the requirements of tax legislation, invoices are kept for 10 years after the expiration of the year to which the invoice refers.
Data that is processed on the basis of the individual's consent is kept by the controller until the consent is revoked. The user can submit a written request to cancel the use of personal data at any time to info@decopierre.si.
Protecting your privacy is crucial
The company Artfasada takes care of protecting privacy by observing all applicable legal regulations. Artfasada also provides all the necessary technological and organizational support for the protection and security of personal data against loss, changes, theft and access by unauthorized third parties.
Cookies
Transfer of personal data to third parties
Artfasada may transfer some of your data to third parties in accordance with the purpose of processing:
• an external contract agency that performs digital advertising and online marketing for the Artfasada company. The agency works exclusively in the name, for the account, according to the instructions and under the control of the company Artfasada, with the aim of technical and content optimization of the website, implementation of Google and Facebook advertising and re-marketing, and optimization of the user experience on the website;
• an external web application that serves to transmit e-news and operates exclusively in the name and for the account, according to the instructions and under the control of the company Artfasada;
• if the data is requested by state authorities, who request the data with a written explanation for the needs of conducting a specific procedure.
Your control exceeds due diligence
The individual has the following rights in connection with the processing of personal data:
• the right to access data
• the right to correction
• right to erasure ("right to be forgotten")
• the right to limit processing
• the right to data portability and the right to object.
The individual to whom the personal data relates can request the exercise of the aforementioned rights by sending a request to the email address info@decopierre.si. The company Artfasada will respond to the request no later than 15 days after receiving the request.
Data you can always access
The individual to whom the personal data relates has the right to obtain confirmation from the controller as to whether personal data is being processed in relation to him, and when this also includes access to personal data and the following information:
• processing purposes;
• types of personal data;
• users or categories of users to whom personal data has been or will be disclosed, especially users in third countries or international organizations;
• when possible, the intended period of retention of personal data or, if this is not possible, the criteria used to determine this period;
• the existence of the right to request from the controller the correction or deletion of personal data or the restriction of the processing of personal data in relation to the individual to whom the personal data refer, or the existence of the right to object to such processing;
• the right to file a complaint with the supervisory authority; where personal data is not collected from an individual, all available information regarding its source;
• the existence of automated decision-making, including the creation of profiles, and meaningful information about the reasons for it, as well as the meaning and intended consequences of such processing for the individual.
The Artfasada company provides the individual with a copy of the personal data being processed. If the individual submits the request by electronic means and if he does not request otherwise, the information is provided to him in electronic form.
You can always correct your data
The individual to whom the personal data relates has the right to have the company Artfasada correct inaccurate personal data concerning him without unnecessary delay. The individual to whom the personal data relates has the right to complete incomplete personal data, including submitting a supplementary statement .
You can always delete your data ("right to be forgotten")
The individual to whom the personal data relates has the right to request that the company Artfasada delete personal data related to him. Artfasada must delete data when:
• personal data are no longer needed for the purposes for which they were collected or otherwise processed,
• the individual revokes the consent that is the basis for data processing, and there is no other legal basis for the processing,
• the individual objects to the processing on the basis of the controller's legitimate interest, and there are no overriding legal reasons for data processing, or if the individual objects to the processing,
• the individual objects to processing for direct marketing purposes,
• personal data has been processed illegally,
• personal data must be deleted to fulfill a legal obligation in accordance with Union law or the Slovenian legal order.
You always have the right to restrict data processing
The individual to whom the personal data relates has the right to have Artfasada restrict processing when:
• the individual disputes the accuracy of the data (for a period that allows the controller to check the accuracy of the data),
• the processing is illegal, and the individual requests restriction of their use instead of deletion of personal data,
• they are no longer needed for processing purposes, but the individual needs them to assert, implement or defend legal claims,
• the individual has filed an objection regarding the processing until it is verified whether the legitimate reasons of the controller prevail over the reasons of the individual to whom the personal data refer.
When the processing of personal data is limited in accordance with paragraph 1, such personal data, with the exception of their storage, is processed only with the consent of the individual to whom it relates, or for the assertion, implementation or defense of legal claims or for the protection of the rights of another natural or legal person or for important public interest of the Union or a Member State.
You always have the right to transfer the right
The individual to whom the personal data refers has the right to receive the personal data that he has provided to the controller in a structured, commonly used, machine-readable format and the right to forward this data to another controller (if technically feasible) when:
• processing is based on the individual's consent or contract and
• the processing is carried out by automated means.
You always have the right to object
The individual to whom the personal data relates has the right to object at any time to the processing of personal data, if it is based on the legitimate interests of the controller. for asserting, implementing or defending legal claims.
The individual has the right to object at any time to the processing of his personal data for the purposes of direct marketing and the creation of profiles, insofar as it is related to such direct marketing. In this case, the personal data is no longer processed for tenamen.
You always have the right to lodge a complaint regarding the processing of personal data
Individuals can send any complaints regarding the processing of personal data to info@decopierre.si.
When an individual believes that his rights have been violated in connection with the processing of personal data, he also has the right to an effective legal remedy and to file a complaint with the Information Commissioner.
The rest
Persons under the age of 15 may provide their data via the website only with the express permission of their parents, guardians or guardians.
Authorized personal data protection officer at Artfasada d.o.o. is the media department.
Final Provisions
The company Artfasadasi reserves the right to amend and supplement these General Terms and Conditions. Website users will be notified of any changes to these General Terms and Conditions by the website.